If you can’t hear your drawing
Add a line or open the example sketch, then tap the round Play button. Check media volume and whether your device is connected to headphones or Bluetooth. If playback was interrupted, pause and press Play again. Make sure you have the latest version from Google Play.
Tell us what happened
Include your device model, operating-system version, app/build version, what you expected, and any error shown. A screenshot is helpful if you are comfortable sharing it. Do not send passwords or sensitive information.
Moving to a new device
Use Export & share → Share an editable sketch, then import that file from Your sketchbook on the other device. A WAV or PNG is a finished export, not an editable sketch.
Manage your data
See Delete account & data, our privacy policy, or terms of use.